📦 Refund Policy – SuperCalm
At SuperCalm, your satisfaction is our priority. If your order doesn't meet your expectations, you may request a return or refund within 30 days of receiving your order, subject to the following conditions.
🔁 Eligible items for return
- Unopened products in their original sealed packaging
- Return requested within 30 days of delivery
⛔️ For hygiene and safety reasons, opened or used food supplements are not eligible for a refund.
💸 Refund Once the return has been received and verified:
- Refunds are processed within 5 to 7 business days to the original payment method
- Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective product
🧾 Received a defective or incorrect item? Contact us within 48 hours at: 📧 contact@mysupercalm.com Please include photos of the package and the item in question. We will resolve your issue as quickly as possible.
📮 Return process
- Contact us at contact@mysupercalm.com with your order number
- Wait for our confirmation and return address
- Carefully package the item and send it back within the required timeframe
ℹ️ Need help? Our customer support team is available Monday to Friday at: 📧 contact@mysupercalm.com